To help you plan your day around the appointment here is a brief summary of what to expect;
Our process for service appointments is to book you with a Service Advisor which are on 20 minute intervals. They will verify your service needs and provide you with maintenance recommendations based on kilometers and age of your vehicle. We work on a promise time for completion of service which will be given at the time of appointment based on the scope of work we are performing and verified by the Service Advisor. This means the time of your appointment may not necessarily be the time your vehicle enters the shop. In order to serve every client better we ask that you are on time for your appointment.
To help you get on with your day we offer a shuttle service throughout Kelowna and West Kelowna. Shuttles are multiple passenger, with all passengers and drivers required to wear a mask as per current government guidelines.
For larger services and repairs requiring a longer stay you can book a loaner vehicle however we do have a limited fleet and your booking may be further out depending on availability.
If you chose to stay here while your vehicle is serviced you are welcome to enjoy our various amenities:
-Clean and comfortable waiting room
-Large Flat Screen TV’s with cable
-Free coffee, latte machine and bottled water
-Free car wash and vacuum